Delivery Information
Delivery time
After you place an order, we will process it and also let you know if these products are not available. After you pay for the order, we will ship it to you.
Delivery time depends on your location:
| Eu countries | 3-5 days |
| USA, Canada | 4-7 days |
Estimated arrival dates are not guaranteed, as there may be delays from the transport company. Weather delays and other unforeseen circumstances may affect delivery time.
Delivery cost
Shipping cost depends on your location:
| Countries of Europe | from 200 EUR |
| To other countries | from 200 EUR |
The exact delivery cost is calculated individually depending on the goods ordered and their quantity.
You can also buy goods from our representatives. The current list of dealers is here
Customs and duties
Usually, there are no problems with customs and duties, since we transfer all the information to the transport company.
For EU countries, taxes are on our side.
Customers from other countries pay the duty themselves. Usually it is 20 VAT + 5-7% duty.
Important! Some countries apply a tariff rate of around 35% on virtually all imports from Russia. Please check the information before buying.
Return Policy
We offer one year guarantee for our product from the factory defects. Our guarantee does not cover ordinary wear and tear or damage caused by improper use or accidents. Only items that have been purchased directly from us can be returned. Please ensure that the item you're returning is repackaged with all the bags and documentation that were included when you received it. You can return your product by any shipping service and it must be paid.
Important information
Upon receipt of the package, the quantity and quality of the delivered goods should be checked. Inspect the condition of the packaging, the product itself. If you find damages, take photos of the damages and a general view of the box so that the tape of the shipping company and other information is visible. Claims are considered no later than 10 days from the date of delivery.