1. General

1.1. The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as "you“) with MORZH or "we“.

1.2. We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on the website at the time you place your order.

2. Prices and delivery charge

2.1. The prices and offers displayed on the website are valid at the time they occur, unless other specific terms are stated on the website.

2.2. Whilst we make every effort to ensure that details are correct, we cannot be held responsible for any pricing or printing or spelling errors.

3. Ordering

3.1. Each order submitted constitutes an offer to purchase merchandise from us. Orders are subject to our acceptance.

3.2. If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. If payment for an order is processed and if we have already accepted payment for the order, this will be refunded.

4. Delivery

4.1. We strive to keep the delivery time as short as possible.

4.2. We aim to deliver your order within the estimated timeframes but delays can occur. Of course you have the right to cancel your order if delivery is delayed.

4.3. Please read our shipping information for more details.

5. Cancellation rights

If you are not completely satisfied with any item(s), you may return your order. Please ensure that the item you're returning is repackaged with all the bags and documentation that were included when you received it.

6. Payment methods

We offer payment through PayPal system. It is also possible to pay for the order with a card (Visa, MasterCard, etc.)

7. Product presentation and information

Whilst we strive to be very thorough regarding our product descriptions, product images and product colours, sometimes there might occur small mistakes. We can not guarantee that the colours of clothes are reproduced completely accurately. This is because the colours you see depend on the type of computer you have and the settings on it as well as the internet browser you use.

Should a product lack any features described or should an image not be an accurate representation of the product, of course you are entitled to return it according to our return policy. Please note and understand that we cannot give any discounts or other gestures of goodwill beyond the applicable legal warranty.

8. Liability for defects (right of warranty)

8.1. In the event your product is defective according to the legal regulations, the statutory warranty rights apply. In particular, you can demand supplementary performance (a new delivery or a pair of the defect). Your right to choose may however be limited by legal restrictions, especially if your choice would incur unreasonable costs. The warranty does not cover damages caused by misuse, normal wear or damages caused by external impacts.

8.2. If you wish to submit a warranty claim on a product, please contact us.

8.3. Note that we only accept goods purchased from us. For goods purchased through resellers the warranty issues should be handled by the respective place of purchase.

9. Damage in transit

In the event of damage occurred in transit please report any visible damage directly to the carrier which has delivered the parcel to you.

10. Liability

10.1. Nothing in these Terms shall exclude or limit our liability for fraudulent misrepresentation or for death or personal injury resulting from our negligence.

10.2. We do not:

accept any liability for damage to your computer system or loss of data that results from your use of the website;

guarantee which content and services will be available on the website. All content and services on the website are provided on an 'as is' and 'as available' basis; or

guarantee that the website will be available uninterrupted and in a fully operating condition nor that the information on the website itself will be free from errors or omissions (however, we will use all reasonable endeavours to correct any errors or omissions as soon as practicable once they have been brought to our attention).

10.3. Our total liability to you for any loss or damage arising in connection with this agreement shall be limited to the total price of your order.

10.4. Nothing in these Terms is intended to affect your statutory rights.

11. Force majeure

We are not responsible for any delay or failure to comply with our obligations under these Terms if the delay or failure arises out of any event which is beyond our reasonable control. Such events shall include, without limitation, failure of infrastructure, government intervention, wars, civil commotion, hijacking, fire, flood, accident, storm, strikes, lockouts, terrorist attacks or industrial action affecting us or our suppliers.

12. Privacy policy

We have a Privacy Policy outlining how your personal data will be processed and protected. Please read our privacy policy.

13. Copyright and other intellectual property rights

The design of this website and all text, graphics, information, content, and other material displayed on or that can be downloaded from this website are protected by copyright, trademark and other laws and may not be used except as permitted in these Terms and Conditions or with our express prior written permission.

14. Final provisions

14.1. These Terms will be governed by and construed in accordance with the laws of Russia and any disputes that may arise shall be subject to the non-exclusive jurisdiction of the Russian courts.

14.2. If any of these Terms are found to be invalid by any court or regulator, the other Terms shall continue to apply.